Privacy Policy for LiwaSpring  Website

Effective Date: 01 Jan 2026

At LiwaSpring, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website liwaspring.com and use our online store to browse, purchase products, submit forms, or otherwise interact with our services.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide to us directly and information that is automatically collected when you visit our site:

a. Personal Information You Provide

You may voluntarily provide certain personal information when you:

• Create an account
• Place an order
• Contact customer support
• Sign up for newsletters
• Submit forms

This may include:
• Name, email address, phone number
• Billing and shipping address
• Order details and payment information
• Communication you send to us

b. Automatically Collected Data

When you use our website, we automatically collect certain technical and usage information, such as:
• IP address and device identifiers
• Browser type and operating system
• Pages viewed and interaction data
• Cookies and similar tracking technologies
These help us personalize your experience and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including payment processing and delivery
• To communicate with you about your orders, account, promotions, or customer support
• To improve our website and offerings based on how you interact with the site
• To provide marketing and promotional updates, with your consent
• To comply with legal obligations and protect our rights

3. Sharing Your Personal Data

We may share your personal data with:

• Service providers and partners such as payment processors, shipping carriers, and IT support
• Legal authorities, when required by law
• Business partners involved in delivery and order processing

We do not sell your personal information to third parties. Any sharing of data is limited to what’s necessary to provide services to you.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your shopping cart and preferences
• Analyze site performance and traffic patterns
• Enable certain functionalities of the site

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission over the Internet or method of storage is 100% secure.

6. Your Rights

Depending on where you reside and applicable laws, you may have the right to:

• Request access to your personal information
• Update or correct your data
• Delete your information
• Opt out of marketing communications

To exercise these rights, contact us using the details listed below.

7. Children’s Privacy

Our website is intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13. If you believe we have such information, contact us to request its removal.

8. Third-Party Links

Our website may link to external sites that we do not control. We are not responsible for the privacy practices of those sites. Always review their privacy policies when visiting other sites.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

LiwaSpring / Prayana Solutions International Pvt Ltd
📍 Poothole, Thrissur, Kerala, India
📞 Customer Care: +91 9947 190190
📧 Email: info@liwaspring.com
Website: liwaspring.com