Refund & Cancellation Policy

Effective Date: 01/01/2026

1. Order Cancellation

• • Before dispatch: 100% refund
  • After dispatch: Logistics charges deducted
  • After installation: No cancellation allowed

2. Service Cancellation

• • Before technician visit: Refund allowed
  • After technician visit: Visit charges deducted

3. Refund Timeline

• • Approved refunds will be processed within 7–10 business days to the original payment method.
  • Processing time may vary depending on banking partners.

4. Non-Refundable Items

• • Installation charges after completion
  • Activated AMC contracts
  • Custom-built systems
  • Emergency visits
  • Bulk project orders